-
Your shopping cart is empty!
Your Cart
Shipping Policy
Shipping Policy
Thank you for visiting and shopping at PatternsDesignStudio.com. Below are the terms and conditions that constitute our Shipping Policy.
General Information
- Order Processing: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
- Shipping Delays: During periods of high demand, shipments may be delayed by a few days. Please allow extra time for delivery. If there is a significant delay, we will notify you via email or phone.
- Tracking Information: Tracking details for your order will be emailed to you once your order has been shipped. Tracking updates are usually available within 24 hours of dispatch.
- Delivery Issues: If there are issues with delivery, such as unexplained delays, feel free to contact us, and we’ll assist you.
- Reshipping Costs: Customers are responsible for reshipping costs in the case of unclaimed, refused, or undeliverable packages.
- Liability for Lost Packages: We are not liable for lost, stolen, or misdelivered packages, or those sent to an incorrect address entered at checkout. If tracking indicates delivery, please check with neighbors or family members before contacting the delivery service.
- Return Shipping Costs: For returns sent without our label, customers are responsible for return shipping costs. We recommend keeping shipping receipts and purchasing tracking for your records.
Domestic Shipping Policy
Shipping Options:
- Business Days: Monday through Saturday, excluding national or public holidays.
- Shipping Costs: Calculated at checkout based on the weight of your package and delivery location.
- Delivery Dates:
- Free and Ground Shipping: Delivery dates are estimates and not guaranteed.
- Express Shipping: Guaranteed delivery within the specified number of business days once the package leaves our warehouse.
Shipping Rates & Delivery Estimates
Standard Shipping:
| Destination | Estimated Delivery Time** | Shipment Cost* |
|---|---|---|
| Within Kerala | 1-3 business days | Free |
| Tamil Nadu & Karnataka | 3-5 business days | Free |
| Other Indian States | 6-7 business days | Free |
Premium Shipping:
| Destination | Estimated Delivery Time** | Shipment Cost* |
|---|---|---|
| Within Kerala | Next day delivery | INR 150 |
| Tamil Nadu & Karnataka | 1-2 business days | INR 150 |
| Other Indian States | 3-4 business days | INR 150 |
*Shipping costs may vary depending on product weight and delivery location.
**Delivery times are estimates and may vary due to unforeseen delays.
Shipment Confirmation & Order Tracking
You will receive a confirmation email with tracking information once your order is shipped. Tracking numbers will become active within 24 hours.
Customs, Duties and Taxes
PatternsDesignStudio.com is not responsible for customs fees or taxes. These are the responsibility of the customer and may be calculated during or after delivery.
Damages
PatternsDesignStudio.com is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the carrier to file a claim. Save all packaging materials and the damaged items when filing your claim.
International Shipping Policy
We proudly ship internationally, partnering with trusted carriers to ensure secure and timely delivery.
International Shipping Details
- Shipping Fees: Calculated at checkout based on package weight and destination. Bulk purchases may result in discounted shipping fees.
- Delivery Locations: We ship to the United States, United Kingdom, United Arab Emirates, Australia, Malaysia, Singapore, Mauritius, Dubai, Canada, Maldives, Germany, and France.
- Delivery Time: Orders typically arrive within 10-15 days after dispatch.
- Customs and Duties: Customers are responsible for any import fees, taxes, or duties charged by their country.
Returns and Cancellations
International orders cannot be returned, exchanged, or cancelled. For order tracking and support, please contact us at info@patternsdesignstudio.com.
Payment Methods
We accept major international credit cards to ensure smooth and secure transactions.
Contact Us
For questions about this Shipping Policy or assistance with your order, please email us at info@patternsdesignstudio.com.